What is the condition of used items?
For every media item in used condition, I describe the condition using Amazon standard requirements (Like New, Very Good, Good, Acceptable, etc). I will make a special note when there is a fold, smear, tear, highlighter mark and so on.
Philatelic items are described using standard terms such as MNH (mint never hinged), MLH (mint lightly hinged), F-VF (fine - very fine), etc.
All images are actual scan or photograph, no stock pictures.
When in doubt, please don't hesitate to contact me by email Solar.N.Son@gmail.com.
Is there any discount?
All items are priced for sale. However, if you find an item you want to buy but feel that the price is not competitive, please email me at Solar.N.Son@gmail.com and perhaps we can work out a deal. If you buy multiple items, I would love to combine shipping to save you some shipping cost.
Shipping to destinations other than US and Canada?
I do ship internationally. However, maintaining shipping matrix for each item is a lot of work and counter-productive. If you don't find your destination for the item you want to buy, please email me at Solar.N.Son@gmail.com for a quote. I will charge reasonably based on real cost of shipping and handling.
What is the return policy?
I take pride in my items and customer service. If you are not satisfied with your purchase for any reason, please notify me within 7 days of delivery for return instructions. In most cases, I will gladly refund your money less shipping and handling charges. Depending on the issue and condition of item, we will reach to an agreement on shipment costs and arrangement of return shipping. Please do not send the item back before you have contacted me first with the issue.
Can I track shipping status?
I usually ship via USPS First Class Package or USPS Media with Tracking Information service included. If you made payment with Paypal, once I have shipped your item, you will receive an email notification with tracking number. Low-value and light-weight items will be shipped via USPS First Class Mail, where tracking number is not provided by USPS. If you have any concern of non-delivery or mail theft, please contact me before shipment is made to use another shipping method or request receipt at delivery.